Frequently asked questions
How do I add a domain?
Section titled “How do I add a domain?”Open Domains. Search for a name to register, transfer an existing name with its auth code, or link a domain you already manage. See Add a domain.
How do I provision a server?
Section titled “How do I provision a server?”Go to Servers and choose a plan and location. Once the server is ready, deploy applications onto it. See Provision a server.
How do I deploy an application?
Section titled “How do I deploy an application?”Create an application on a server or at the edge, then publish it to a domain. GitHub-connected apps deploy whenever you push to the linked branch. See Deploy an application.
When will I be billed?
Section titled “When will I be billed?”Everything is billed on your account’s cycle, monthly or yearly. Things added mid-cycle are charged pro-rata. Billing shows the next charge date. See Billing.
How do server alerts work?
Section titled “How do server alerts work?”Turn on email alerts in Settings → Notifications. We email you when disk, memory or CPU crosses your threshold, or when a server stops reporting. See Notifications.
How are emissions measured?
Section titled “How are emissions measured?”Independently, by ephyrIOs, from telemetry on your servers, applications and mailboxes. See Emissions.
Who can access this account?
Section titled “Who can access this account?”The owner has full access. Team members get the permissions the owner chooses. See Team access.
How do I set up my email on a phone or computer?
Section titled “How do I set up my email on a phone or computer?”See Set up email on your phone or computer.
I can’t see a menu item mentioned in these guides
Section titled “I can’t see a menu item mentioned in these guides”You’re probably working in a team account without that permission, or in a different account. Check the account selector in the header, or ask the account owner for access.