Finding your way around
The left-hand menu
Section titled “The left-hand menu”The menu lists each area of the portal: Overview, Domains, Servers, Applications, Email, Billing, Tools, Emissions and Settings. Team members only see the areas they have been given access to.
At the bottom you’ll see who you are logged in as and your current public IP address. The IP address is useful when you lock a website so only your connection can reach it.
The header
Section titled “The header”From left to right, the icons in the top-right corner are:
| Icon | What it does |
|---|---|
| Account selector | Shown when you belong to more than one account. Pick the account you want to work in. |
| Sun / moon | Switches between light and dark mode. Your choice is remembered on this browser. |
| Cog | Opens Settings. |
| Question mark | Opens Support. |
| Bell | Opens Notifications. |
| Arrow | Signs you out. |
Notifications
Section titled “Notifications”The bell shows a count of new notifications. Click it to see:
- Jobs such as deployments, backups and restores, with their progress. Click Open application → to jump to the app.
- Activity such as security changes, marked as success, error or info.
Notifications are cleared after 12 hours. For the full history, open Tools → Activity. Click the × on a notification to dismiss it.
Working in more than one account
Section titled “Working in more than one account”If someone invites you to their account, a banner appears saying … invited you to join as a team member.
- Click Accept to join. The portal switches to that account.
- Click Decline to refuse.
To move between your own account and team accounts, use the account selector in the header. Team accounts are marked · team.
Banners you may see
Section titled “Banners you may see”- Security banner: something needs attention, such as a domain that isn’t fully protected. Click Review protection.
- Provision not enabled: ordering new paid services is temporarily paused. Contact support if you need something urgently.