Domain and SSL (go live)

When your application is ready, connect it to your own domain. On the application’s page, click Domain & SSL.

The domain must already be on your account. If it isn’t, add it first.

Go live

1. Account domain: choose your domain. To use a subdomain such as shop.yourbrand.com, enter shop in Subdomain (optional).
2. Canonical hostname: choose the address visitors end up on. https://domain.com (recommended) is the usual choice. Pick the www. version if you prefer it. The other address redirects automatically.
3. SSL (server applications only):
   • Automatic certificate (recommended): greneIT issues and renews the certificate for you. Leave Enable Full (strict) on the zone if needed ticked.
   • I have my own certificate: paste the Certificate (PEM), Private key (PEM) and optional Chain.
4. Check Publish preflight. It checks that the domain’s zone, firewall (WAF) and SSL are ready. Fix any issues it lists. When everything is ready it shows No issues detected.
5. Click Go live.

Your site is usually reachable on the new address within a few minutes.

Troubleshooting

• Resolve the publish preflight issues before going live: read the issues listed in Publish preflight. Most are fixed on the domain’s page, for example by finishing the nameserver change.
• The site shows a certificate warning: wait a few minutes for the certificate to be issued, then refresh.